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Petionville Haiti

Buzz INCC Haiti BPO is a dynamic and forward-thinking player in the Haitian business process outsourcing (BPO) landscape. With a commitment to excellence and a passion for positive community impact, Buzz INCC Haiti BPO is not just about business; it’s about transformation. By providing employment opportunities and fostering professional growth in Haiti, we are contributing to the nation’s economic development and equipping individuals with valuable skills. Our services encompass a wide range of BPO solutions, from customer service to data entry, designed to meet global standards of quality and efficiency. We’re proud to call Haiti our home, and our goal is to be a catalyst for positive change, bringing success to our clients and prosperity to the communities we serve. At Buzz INCC Haiti BPO, we’re not just a company; we’re a partner in progress, shaping a brighter future for all.

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Image by Peggy Anke
What we do?

We believe that the businesses we cater to deserve
world-class talents and because of that, the applicants go
through a very rigorous hiring process during talent
acquisition. They are also filtered through Psychological
and Personality Tests on top of the Traditional Credentials
Qualification Process. Our agents are also fluent in the
following languages:

● English ● Portuguese ● Spanish ● French ● Dutch

How are we able to overcome problems working in Haiti?

 

We have policies in our company handbook that mentions it’s required to sleep at our facility if there’s instability in the country. “Haiti problems isn’t the Client problems” is our motto. It is indeed a fact that Haiti is a third-world country in terms of Socio-economic standing however, due to the persistence of the government and its private sector, the advancement of Haiti as a country with regard to education and professional strides have opened the doors for more investors to consider Haiti as a quality outsource pool.

Image by Arlington Research
Image by Arlington Research
HOW BUZZ INCC OPERATES?

Buzz INCC we truly believe in onboarding the most qualified agents who aligns with our core values, Relentless, Accountability, People, Integrity, Discipline, Growth, Responsibility, Originality, Worldwide, Trust and History. We have implemented a seamless process for the onboarding process

How we operate in Haiti ?

Buzz INCC we truly believe in onboarding the most qualified agents who aligns with our core values, Relentless, Accountability, People, Integrity, Discipline, Growth, Responsibility, Originality, Worldwide, Trust and History.
We have implemented a seamless process for the onboarding process

Image by Alex Kotliarskyi
Customer Support Representative 2
How do we work through Haiti power issues?

 

We have two Generators, and complete renewable energy implemented in the operation to make sure we’re able to still function for our clients. We also have two internet service provider to prevent any issues with being able to serve.

How are we able to overcome problems working in Haiti?

 

We have policies in our company handbook that mentions it’s required to sleep at our facility if there’s instability in the country. “Haiti problems isn’t the Client problems” is our motto. It is indeed a fact that Haiti is a third-world country in terms of Socio-economic standing however, due to the persistence of the government and its private sector, the advancement of Haiti as a country with regard to education and professional strides have opened the doors for more investors to consider Haiti as a quality outsource pool.

Image by Charanjeet Dhiman
HIRING PROCESS

 

First the applicant completes the online application on our website, a video is required to check if the candidate level of English, French, Creole, or Spanish is up to part, if qualified, an assessment test goes out to the candidate, if the assessment is passed we bring them in for a personal interview, then onboard if qualified.

At Buzz INCC we believe in 80% mindset & 20% business, we have wonderful meetings Monday-Friday discussing business such as KPIs, targets & etc. We also discuss growth and mindset building daily. We train everyday on sales, customer service, & we role play daily to ensure excellence.
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OUR CLIENTS THOUGHTS

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VIEW OUR FACILITY

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